Support
Find answers to common questions below, or reach out directly and we'll get back to you.
Common Questions
How do I restore my purchases on a new device?
Open the app and tap the Store button (🛍️) in the top right of the home screen. At the bottom of the store sheet, tap Restore Purchases. Your unlocked packs will be restored automatically as long as you're signed into the same Apple ID used for the original purchase.
I was charged but my packs didn't unlock. What do I do?
First, try tapping Restore Purchases in the Store. If that doesn't work, force-close the app and reopen it — purchases sometimes need a moment to process. If the issue persists, contact us with your Apple ID email and we'll sort it out.
Can I use the app on multiple devices?
Yes. Any packs you've purchased are tied to your Apple ID and can be restored on any device signed into that account using the Restore Purchases button.
I've seen all the questions in a pack. What now?
You can reset your session from the home screen by tapping the Reset Session button at the bottom. This lets you revisit all questions across every category. Your purchases are not affected by resetting.
Does the app require an account or internet connection?
No account is required. The app works fully offline once downloaded. An internet connection is only needed at the moment of purchase.
What is the "Unlock Everything" bundle?
The Unlock Everything bundle is a one-time $5.99 purchase that unlocks all 11 paid question packs — a saving versus buying each at $0.99 individually. There are no subscriptions or recurring charges.
How do I request a refund?
Refunds for App Store purchases are handled by Apple directly. Visit reportaproblem.apple.com, sign in with your Apple ID, find the purchase, and request a refund. We have no ability to issue refunds ourselves.
Will there be new question packs added?
Yes — more packs are planned. If you have a category you'd love to see, let us know. We read every message.
Send us a message and we'll get back to you as soon as we can — usually within a day or two.
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